A pending booking request and office access. The view requires a working connection to school data.
Follow these steps
Open the queue
Choose Bookings pending approval and find a card marked Pending approval.
Verify all information
Read student, time, duration, instructor, vehicle and pickup location. Check Held until as well. Do not treat an expired request as a guaranteed slot.
Approve
Select Approve when the data and conditions are correct. Wait for confirmation, then verify the booking in Schedule.
Reject
Enter a short explanation in Rejection reason — only for rejection, then select Reject. A reason is required.
Verify final state
Refresh the queue and Schedule. The student should see the decision rather than the previous pending state. If saving fails, read the state before retrying.
What to enter and what it means
- Pending approval
- The request was submitted, but the lesson is not yet confirmed.
- Rejection reason
- A specific, polite explanation, for example Please choose another time after contacting the office.
- Longer lesson, e.g. 180 min
- Approval depends on slot mode and school rules, not on the phrase 3h alone.
How to verify it worked
The request has a stored decision; after approval you can verify a confirmed lesson, and after rejection the student knows the reason.
Approval does not bypass training limits, availability or resource conflicts. Office approval cannot repair incorrect data.
A queue loading error is not the same as No requests pending approval. Do not decide from a stale list after a read error.