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Students → Add student and course. Enter personal data, PKK, category, theory qualification, required hours and price. Confirm Create student and course. After confirmation, find the person and verify the enrolment in their record. A sign-in account alone does not replace course enrolment.

No. You may select a lead instructor when creating the student and course. When scheduling a specific lesson, you separately choose that lesson's instructor. Verify both assignments before changing staffing; choosing someone in the lesson form is not a course-wide instructor reassignment.

Open Vehicles and verify the car's status, category and data. Scheduling may show only active vehicles of the required category. Also check documents, service issues and suitability for the student. After correcting data, refresh the lesson form. Do not add the same registration again.

Schedule → expand Instructor working hours — setup → Set working hours. Choose the person and validity period. Add ranges with Day, From and To, then select Save working hours. Two ranges on the same day must not overlap.

Working hours are not published slots. Open Schedule → List, week and lesson operations → Bookable slots → Publish availability. Choose vehicle, dates, duration, buffer and booking mode. First Preview, then Confirm publishing. The student also needs the correct course and booking eligibility.

In Schedule choose the date and select a future available time in the instructor column. Choose the student and course, lesson instructor, vehicle, pickup location and time. Select Save lesson and verify the card after refresh. The alternative path is List, week and lesson operations → Schedule new lesson.

Open Bookings pending approval. Verify the details and Held until time, then select Approve. After confirmation verify the lesson in Schedule. A 3-hour duration alone does not determine the mode — slot settings and school rules matter.

For rejection, the Rejection reason — only for rejection field is required. Enter a short explanation, then select Reject. This tells the student why the slot was not accepted. If the save outcome is not confirmed, refresh the queue and read the state before retrying.

Find the existing lesson and use Reschedule lesson in day view or Reschedule in the list. Enter the new start and end. After saving, refresh Schedule and verify the new time. Do not add a separate lesson while leaving the old one active. The day-view reschedule form changes time, not staffing.

Use Cancel when the appointment is cancelled. No-show records that the student did not attend. Finish applies to a lesson that actually took place and requires training data. Do not finish a cancelled lesson merely to remove it from the list — that would distort practice history.

First open the lesson and its current time. Check instructor communication in Schedule under Schedule change communication or its history. The student has a separate school-message history. Message delivery does not replace checking the booking state.

No. Reading and explicit confirmation are separate actions. Check the confirmation marker, not only the read state. Missing confirmation does not prove a fault, but it means the required instructor action is not stored. Clarify the change with the instructor if the time is close.

First refresh the relevant list and find the record. No response does not prove there was no save. For a lesson check student and time; for a record check name and contact data. Only after establishing the current state should you decide whether to retry. Do not create a new record just to make the message disappear.

No. Proposals do not reserve slots and do not send notifications. Review the data, deselect unsuitable lessons, confirm verification, and only then use Approve and save … lessons. After draft expiry or data changes, generate a new one. A proposal does not guarantee that it can later be saved.

Do not assume the person is duplicated. Select Choose course in the student record and pick the correct enrolment. Only then assess practice, finances and instructor. If enrolments are genuinely wrong, resolve them with the system operator instead of deleting training history.

No. Actual minutes of completed lessons, course linkage or other confirmed data may be missing. Check the indicated gap in the record and history. Do not copy planned time as completed just to make the counter look correct.

Check the email address, correct sign-in panel and error message. Use Forgot password? and check email including spam. For a new account, ask the office to verify activation and school assignment. After a too-many-attempts message, wait; do not create a second account.

No. The base process covers students, staff, fleet, schedule and communication. An additional module appearing in the menu does not confirm acceptance or production enablement. Payments, GPS, the full electronic training card and electronic signatures require separate scope confirmation. Check Version scope and integrations.

Do not add the technical buffer to completed training. In slot publishing, Lesson duration — minutes defines the lesson and Buffer between lessons — minutes is a separate planning break. At completion, the instructor records actual training minutes, not the whole block including the break.

No. A correctly loaded empty queue shows No requests pending approval. An error means there is no reliable read. Refresh, and if the error repeats report it with time and error number. Do not tell the student a request was rejected just because the list failed to load.

A learning account is not automatically linked to the OSK record. Open My school and use the invitation received from the office. Verify which account you are signed in to. If the school is still missing, ask the office to check the linkage; do not create another account.

Select the school and course relevant to the planned lessons. Check the school name and category on the card. Lessons, progress and history refer to that selection. If you do not recognise the enrolments, ask the office instead of booking under a random course.

First check the selected course and remove instructor or slot-type filters. The school must publish slots; saved instructor working hours alone are not enough. If practice eligibility is missing, the office must verify the course data. A correctly loaded empty list and a read error are different states.

After confirming, open My bookings and history in the app or My appointments in the portal. Refresh and read the status and time. Pending approval is not a confirmed lesson. Clicking a button without a confirmed result is not enough.

The school received your request but has not confirmed the lesson yet. Check the decision later in your bookings and history. Do not send several identical requests. Approval depends on slot mode and school rules; lessons of the same duration can have different flows.

Open your bookings, find the correct lesson and use the cancellation action available for it. Read the date confirmation and confirm. Refresh the list and verify the status. If the action is missing or cancellation rules are unclear, contact the office; a missing button does not itself release the slot.

In the app open Notifications / history, then compare the message with My bookings and history. If messages concern several courses, verify the correct course. An older lock-screen notification may no longer show the current time.

If your version shows Enable school notifications, use it and allow notifications in the phone system. If you previously denied permission, review app permissions in device settings. Ask support about a missing button or messages; delivery also depends on school configuration.

Tell the office which account you use, which school you see and the message shown in My school. Ask them to verify the account-to-record link and active course enrolment. Do not send your password or full PKK. After correction, refresh the school and course selection.

Check the correct course, date and your appointments, then refresh. Read change history: the lesson may have been rescheduled or cancelled. If still missing, give the office the date and time so they can verify course assignment. Do not blindly book another lesson at the same time.

An instructor record and an active account are separate. Ask the office to check your email and account state under Manage instructor accounts. Use your own valid invitation and then your own credentials. Do not sign in with the owner's or a colleague's account.

In My lessons scroll to Upcoming. Today shows only relevant appointments for that day. Also check Times requiring a decision for older unresolved lessons. If the office sees a new lesson and you do not, ask them to verify the assigned instructor and account.

On the lesson card in My lessons. Before starting compare the person, date, vehicle and meeting point. Pickup location not set is not an address — clarify it with the office. Lead-instructor data does not replace checking the staffing of the specific lesson.

Open Student training journal and select the correct person. History is available within your current permissions for students you teach. If the student is missing, the office must verify the assignment. Do not ask for the previous instructor's password.

In Finish lesson enter 90 in Actual training time — minutes, select the tasks completed and save. Do not copy 120 from the plan. Afterwards verify credited time in history. Resolve a time error or missing start with the office instead of adding fictitious minutes.

In Note for the next instructor record the exercises completed, one specific item to repeat and the next step. Example: Parallel parking independently. Repeat observation before changing lanes. Do not include private judgements or unnecessary sensitive data.

Open Schedule changes, read the item and compare it with the current schedule. Do not rely on an earlier screenshot. If confirmation is required, reading and confirmation are separate actions.

Yes, if the message requires separate confirmation. Mark as read records only reading. Use the confirmation action and verify the marker after refresh. If you cannot attend the new time, agree this with the office instead of treating reading as your response.

In the app select Check operation result. This checks the previous save attempt; it is not a new booking. Then compare your bookings and history. Do not submit another identical request while the previous result is unknown.

You cannot infer that from a missing notification. Open your course and check the current time and status. If you cannot read them, confirm the lesson with the office. Checking phone permissions is useful, but it does not replace checking the booking itself.

History may be missing actual minutes or course linkage for some lessons. Undetermined does not automatically mean zero completed practice. Give the office the lesson dates to check. Do not switch course or account merely to display a different counter.

Check the actual-minutes field and the selection of tasks actually completed. The form requires these data; a note alone is not enough. Also make sure you are editing an active lesson with a recorded start. If there is an error, do not enter fictitious time — report the state to the office.